GeekBuddy 4.29.402568.209

Overview

GeekBuddy from Comodo provides a level of personal support with 24/7 technical support. The service offers help with virus infections, tuning up your PC to make it run faster, quick response times and help with troubleshooting a teething problem.

Comodo is quite well known for their security products including firewalls, sandboxes, internet security, virus protection, Wi-Fi security and other software products so clearly their staff should have the appropriate expertize to help people who take up the service.

Once GeekBuddy is installed, there is a GeekBuddy icon that only needs to be clicked on in order to start a chat session with one of the technicians. A remote connection can be established between their computer and the user's own in order to use the computer remotely to check through the PC for problems.

Virus and malware removal is one of the services offered through GeekBuddy where systems can be scanned for virus and malware and then cleaned successfully if the Windows version is still able to boot at this stage of an infection.

Settings can also be tweaked by GeekBuddy personnel in order to improve internet security settings to prevent identity theft in the future. Locking down web browsers and other settings can help prevent a serious problem later.

Printers can be updated with the latest drivers and firmware to ensure they will run correctly.

New and older software can also be activated for people who do not know how to do this themselves.

Installation

The software installed without any issues.

There was no malicious software included with the setup package.

GeekBuddy requires Windows XP, Vista, 7, 8 or Windows Server.

Interface

The GeekBuddy icon is there to be clicked when the user needs to contact personnel.

A chat window will open where the user can interact with the staff directly to discuss what problems they are experiencing.

The software can also allow remote connections by GeekBuddy staff to help fix PC issues.

Pros

• GeekBuddy can provide a technical PC support remotely
• Click the GeekBuddy button to seek assistance
• Personnel can remotely access the PC to check on the problem and provide a fix
• Virus and malware can be scanned for and removed
• Security settings can be altered to protect the user
• Printers can be properly configured
• Software can be registered to authorize their ongoing use

Cons

None.

Conclusion

GeekBuddy is a good solution for people who need a PC support solution and do not have a friend locally who can help them when they need it. Approved personnel can remotely connect to PC in order to delve into the problem and fix them.