versaSRS Help & Service Desk - ITSM/ITIL Icon

versaSRS Help & Service Desk - ITSM/ITIL 5.0

Developed by - Windows - setup file versaSRS_v5_0_0.zip (13.33 MB) - Demo
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MD5: 238758eb60c7c289f05149bcb6a2096b

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Developer Description

"100% Browser Based Help Desk System"

versaSRS provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Features: Thin Client Technology (100% Web Browser-based); Fully email enabled; Searchable Knowledge Database; Full Management Assign Capabilities; File Attachments; Report Writing; Fast Issue Logging; Easy Re-Assignment to an Individual or Skill Group; New Issue and Due Date Alerts; Escalations; Parent / Child Relationships; Work Requests (Actions); Action Escalations; Billing Module; Asset Management; Contacts Manager; Automated email and Watcher Notifications; Customizable Prioritisation of Issues; Comprehensive Audit Trail and History; Comprehensive Templating capabilities; Scheduler; Event Manager; Customizable System Labeling; Customizable Look-up-lists; Customizable Forms Creation; and much much more...

Antivirus information

Download3K has downloaded and tested versaSRS Help & Service Desk - ITSM/ITIL on 13 Oct 2014 with some of Today's best antivirus engines and you can find below, for your convenience, the scan results:

  • Avast:

    Clean

  • Avira:

    Clean

  • Kaspersky:

    Clean

  • NOD32:

    Clean
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