SprinxCRM Free Edition 6.2.6

Overview

SprinxCRM is a free edition for the customer relations management product developed by Czech company Sprinx Systems. It is a feature-rich and comprehensive CRM solution for your individual needs. This free product may be useful for the ever growing freelancing strata of professionals – photographers, writers, SEO, video and audio production professionals and anyone whose professional activity involves sales and customer relations.

This program makes it easier to plan, organize and track orders, opportunities, marketing campaigns, contacts and tasks. It integrates easily with email functionality and MS Outlook. It is a web based product.

If your small business has grown to have a sales department and call center, this CRM makes it easy to transfer calls from customer support to the sales department and track, or record conversations. There is territory management allowing managers assign regions to sales people. SprinxCRM can be connected to any accounting system.

Installation

SprinxCRM Free requires installation, and a thorough one because it requires SQL servers installed on your PC for the application to run. System Requirements: OS Windows edition excluding Home or Home premium. Basic requirements: .Net 2.x or higher, SQL Server 2005 Express or higher, IIS 5.x or higher. Installation involves prerequisites check and automated prerequisites installation. This CRM is compatible with Win7 x32, Win7 x64, WinServer, WinVista, WinVista x64, WinXP.

The installation involves the download of UltiDev Web Server Pro for the application to run. Note: after uninstalling SprinxCRM, you will have to uninstall UltiDev Web Server Pro separately, as much as MS SQL servers.

If you're looking for a web based solution, without the extensive components installed on your PC, you should look into SprinxCRM Online. Here's a comparison table for all Editions http://www.sprinxcrm.com/pricing.aspx#.UoOXafkmnn9.

Interface

Once the installation is complete, user is required to perform a simple sign up procedure with email and password submission. Once this is done, and the icon appears on your desktop, you can then launch it to open a browser web page with CRM platform. The GUI is intuitive, yet comprehensive and may be somewhat overwhelming for novice users. Nonetheless, if you wish to optimize productivity and efficiency, you will learn rather quickly how to navigate the program. The interface’s blue color scheme is highly official and leaves little to distraction. Features and functions are straightforward. Overall, GUI is attractive and suggests a small learning curve.

Pros

SprinxCRM has tools necessary for tracking and analyzing marketing campaigns. Report system allows managers have clear and concise reports with all relevant information included. CRM improves business organization, time and productivity management, sales tracking; increases transparency of business cases and offers better understanding of reasons and causes why this or that case adopted a certain scenario; offers easy access to the history of customer contacts and interactions; offers an easy and streamlined way of sharing data among team members; offers archiving, updating and monitoring documents and business opportunities; offers an intuitive platform for prediction and estimation of future earnings.

Cons

This is not a Con per se, but since the free edition is web based, we thought maybe there could be a way to avoid installation and only sign up and login via browser. Other than the purely technically based doubt, we could not identify any Con.

Author's note: "It is really a web based product which can be downloaded and be hosted on your server or on free hosting service. Our company offers this hosting CRM for 7 USD/user/month. See the comparison table for all Editions of SprinxCRM."

Alternatives

Currently, the amount of CRM solutions on the market is overwhelming. Luckily, many of them offer free editions for individual users and small companies. Here are some of the recent additions to the CRM department of our catalog: CRMadar, VersaCRM, SalesCycle CRM, CMS CRM (5 User).

Conclusion

SprinxCRM Free edition is undoubtedly a comprehensive and feature-rich solution for individual self-employed freelancers, small businesses and mid-sized companies. If implemented correctly, this CRM software can not only manage customer relations but significantly increase productivity of the salesforce working within your company. The software provides tools for collecting and recording customer data. Then this data can be analyzed in order to meet the requirements of your customers in every possible aspect, and increase your sales eventually. In addition, this is a powerful task manager.