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ErlangXLS 1.0

Developed by - Windows - setup file ErlangXLS_English_Setup.exe (1.18 MB) - Freeware
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MD5: 32454309311d5aace52c35329e6d0ff3

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Developer Description

"Call Center Planning with Erlang"

ErlangXLS provides Excel AddIns to calculate Call Center staffing requirements based on the widely used formulas of Erlang C und Erlang B. This includes service level, average speed of answer, agent occupation, trunk load, etc.

While other providers sell Erlang-based software in expensive products, CC-Logic offers these widely used functions completely free of charge and unlimited. However, CC-Logic recommends using AnswerWIN and AnswerXLS. These functions are much better than Erlang C and Erlang B because unlike Erlang, they take into account abandoned calls.

Antivirus information

Download3K has downloaded and tested ErlangXLS on 18 Jul 2023 with some of Today's best antivirus engines and you can find below, for your convenience, the scan results:

  • Avast:

    Clean

  • Avira:

    Clean

  • Kaspersky:

    Clean

  • McAfee:

    Clean

  • NOD32:

    Clean
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